About Us

Design Accent is a provider of 360 degree All Media Solutions for any brand who wants to promote their services on ONLINE / PRINT / VIDEO platforms. With creative experience as a prime base, we also develop customized software and mobile applications at a fraction of cost as compared to market standards.

The software and mobile apps division focuses primarily on automation of various important function of a company, starting from an HRMS software for tracking the productivity of an BACKOFFICE staff in the office to GPS Based SALES TRACKING APP for the ground staff of a company.

Applications such like these help organization to increase their teams productivity, save time with minimal paper work and also generate reports and analysis to help better to focus on large scale expansions and growth of a company.

Vision

To be the most trusted and respected professional services firm recognized by our clients for delivering excellence.

Values

Integrity | We do the right thing regardless of the consequences.
Pursuit of Excellence | We continually strive to exceed the expectations of our people and our clients.
Accountability | We take responsibility for individual and collective actions.
Collaboration | We work together to achieve collective and individual goals.
Passion | Our energy and enthusiasm are contagious. We are inspired to make a lasting impact.

Mission

To serve our clients by providing the highest quality professional services that address their business issues. We attract, recruit, and retain the most knowledgeable and passionate professionals, and we provide a collaborative culture that enables them to thrive professionally and personally.

We Listen, We Act

We understand that it's not just what we offer; it's also how we do things that makes a difference. This means listening to our customers at every stage of our process. And then acting on your opinions when it comes to strategy development, operations optimization and product and service innovation.

Service Genie

Service Genie gps tracking

Service Genie is an android based Service tracking app with web-based admin panel to track GPS location of Service Executive and manage their day activities by capturing updated and authentic data from point of execution. To ensure Service Executive tracking becomes so easy for the employers so that they can focus on right things for the growth. Our Service tracking app covers almost all the tasks which a Service Executive does daily like Deliver the Service to end user, Process the Service on real time, taking the customer signature to verified the process and so on.

Improve your Service team performance with Service Genie - GPS tracking for Service reps. When your Service Executive check in and out of customer visits with the app, their locations are recorded, the duration of the visit is calculated, and details are mapped out in real time.

Service Executive and Manager itself insert the complaints from mobile app. Once the Complaint will registered , Manager can assign and Re-assign the Complaints to their Service Executive.

The main important feature is ,every time Manager will not assign and reassign the complaint, once the pin code is assigned to Service Executive, complaint will automatically assign to their respective service Executive and the manager . and if the pin code is not bind up with any service executive then it will be directly comes under admin account , and admin will decide the further action on it.

We are also providing the Service to see all the nearby complaints on map , on the basis of your list of complaints, so that Service Executive can decide their next complaint to visit.

How It Works

Sales Genie - Is an android based sales employee tracking app with web-based admin panel to track GPS location of sales employee and manage their day activities by capturing updated and authentic data from point of execution. To ensure sales employee tracking becomes so easy for the employers so that they can focus on right things for the growth. Our sales employee tracking app covers almost all the tasks which a sales executive does daily like meeting customers, giving samples, taking orders, collecting payments, taking feedback, putting advertisement material at customers place and much more.

Improve your sales and service team performance with Sales Genie - GPS tracking for sales reps. The depth of sales analytics and reporting provided by Sales Genie guarantees that your most valuable investment- your sales team - is performing at the their best and gives you the data to make big decisions.

When your sales employees check in and out of customer visits with the app, their locations are recorded, the duration of the visit is calculated, and details are mapped out in real time. This not only lets you stay connected with your team, but also helps you better plan and manage your sales team, territories, and schedules.

Sales employee can enter the Order details which is placed by the client directly using the App and the order is made available in real-time to the head-office/branch-office/sales manager. No more delay in getting daily order details. Outside sales employees and managers can easily pull sales performance reports with the information that is tracked real-time in Sales Genie. This means advanced sales analytics, with almost no additional time for the sales employee or sales manager.

Service Genie - how it work

How To Use - Simple Steps

  • Step 1

    Register & Choose Your Plan Online
  • Step 2

    Login On Web Based / App Based Dash Board Add Sales Team Member With Basic Details
  • Step 3

    Install Sales Genie Mobile App On Sales Team Mobiles Allow Location Sharing While Installation Login With Username / Password
  • Step 4

    Track Daily Sales Leads & Visits By Sales Rep
  • Step 5

    Analysis Weekly / Monthly Sales Report Analysis /Time Management By Sales Rep /Spot Sales Performers & Defaulters
Sign Up Features
Features
  • Real-Time GPS location
  • Geo, time-tagged attendance
  • Location specific attendance*
  • Daily visit logs*
  • Conveyance Management
  • Sales manager access reports online
  • Add new client data with GPS info
  • Assign task to users nearest to client
  • Send communication via Notifications
  • Offline Tracking incase of poor network

*Comes Under Customize Services

Main Features
  • Add Complete Product List with SKU no. in the Admin Master
  • Standard Stock Count for reference of the Dealer/Distributor
  • Sales Rep can take order based on the pre-listed product list in the app
  • Sales Rep can add existing product stock count of the Dealer/Distributor
  • Admin can generate reports consisting of Product Orders & Stock Count

*Plus All the Existing Features & Functions of Sales Genie App

Security Features – Admin (login)
  • Logout Sales Rep anytime on the field
  • OTP Based All Download Reports by any users.
  • Sales Rep can view only self generated data
  • Manager / G.M can monitor and review only self team
  • Active GPS Location mandatory to use the App.
  • Data Entry possible in case of low network area
Features & Benefits
Features
  • Manage Customer Complaints Online
  • Assign Service/Repair Calls to Field Technicians
  • Add your Complete Product List in Admin Master
  • Record Post/Service/Repair details on Mobile App
  • Customer Signature & OTP Verification for accurate feedback & payments made
  • Get Reports of Pending & Closed Calls instantly
  • Complaints or Service request is automatically assigned from the system via designated pin code
  • See all the nearby complaints on the go

Get A Quote

    Request For Free Demo
    Request For Quote
    Total No. Of Dealers and Distributors :
    Total No. Of Product list :

Privacy Policy

Design Accent ("us", "we", or "our") operates the http://www.design-accent.com/ website and the Service Genie mobile application (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We Use Your Personal Information For Providing And Improving The Service. By Using The Service, You Agree To The Collection And Use Of Information In Accordance With This Policy. Unless Otherwise Defined In This Privacy Policy, Terms Used In This Privacy Policy Have The Same Meanings As In Our Terms And Conditions.

Information Collection & Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information ("Personal Information").

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.

Log Data

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, your location information and other statistics.

Please see the section regarding Location Information below regarding the use of your location information and your options.

Location Information

Service Genie application stores location information only after you PUNCH IN to the system and strictly stops tracking location once PUNCH OUT of the system. While installing the mobile application the prompt message clearly indicated the user to switch on their location settings to further install the application. We use this information to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at anytime, through your mobile device settings.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us.

Data Security

The security of your company Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Company Information we will collect from you.

With the above statement we also confirm that we will not using your company information under any circumstances for any commercial gains.

THIS APP IS COMPATIBLE TO ANY ANDROID MOBILE DEVICE ONLY. Account re-activation

All accounts are automatically archived after two weeks of inactivity. Reactivation fee is Rs. 5000/-.

 

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